Terms of use policy

Effective May 4, 2020
Last updated on May 4, 2020

Welcome to the Terms of Use Policy for the ReportNest Web Application, developed by Saturized d.o.o. Novi Sad, Serbia.

01

Terminology

The following terminology applies to these Use of Terms:

Terms” refers to this Terms of Use Policy and the terms set out hereof;

Saturized“, “We”, “Us”, or “Our” refers to Saturized d.o.o. Novi Sad and any of its affiliates;

"Client", “User”, “You” and “Your” refers to you, the person accessing and using the ReportNest web application and accepting Our Terms of Use Policy;

Party”, “Parties” refers to both You and ourselves, or either You or ourselves;

ReportNest”, “Web Application”, “Application” or “App” refers to the ReportNest Application developed by Us;

Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

02

Applicability of the terms

These Terms shall form an integral part of the cooperation between Us and You. You agree to our Terms by accessing, or using our web app, services, features, software (hereinafter: “Services”) and by creating the user account.

By creating the user account on the ReportNest website and acknowledging the content of these Terms, you agree to be bound by these Terms and all of the terms incorporated herein by reference. Therefore, please read these Terms carefully before creating the user account on the ReportNest website.

03

Notification of changes

Saturized reserves the right to change or modify these Terms at any time and in our sole discretion. If we make changes to these Terms, we will notify you in a timely manner by providing a 10 (ten) days’ notice through the ReportNest Website or updating the “Last Updated” date at the beginning of these Terms.

04

General

04.01

About the ReportNest web application

ReportNest is the web application developed by Saturized. The Application helps in improving the internal team communication and team management, by providing numerous features and tools, such as time tracking and status reporting. It allows the team members to track working hours, to point out all possible obstacles in objectives achievements, to come out with ideas, or express their satisfaction with the work achievements and cooperation with clients and colleagues. Furthermore, the ReportNest enables the development of each team member to recognize the needs of the company, his/her team and other colleagues. 

The features  the ReportNest provides to the Users:

  • Time tracking – team members can track time spent on important tasks and projects, managers can leverage the workload of the team members and coordinate prudently on daily level;

  • Weekly achievements reports – each team member is able to share with their manager  its weekly progress, challenges and achievements;

  • Friday ratings – managers can rate the weekly results of the team members every Friday; team members can answer a few simple questions based on their weekly results every Friday;

  • Feedback option – company’s managers have an option to review weekly updates and reports in order to provide feedback and coaching;

  • Unlimited conversation option – team members can communicate at any time about work challenges and achievements as well as about their satisfaction with work environment and conditions; managers can listen to the team members actively, monitor the team’s pulse, act in a timely manner and develop team strategically;

  • Remove obstacles option – team members can recognize the problems out in the open and to fix them in cooperation with their managers

  • Celebrate wins option – team members can recognize each other's contribution and potentials, celebrate wins and collect lessons learned.

04.02

Who is ReportNest intended for?

ReportNest was primarily developed for our own business needs and internal communication. When We realized its functionality and efficiency in improving the quality of team management and communication, We decided to make it available to all other companies worldwide, having teams with members working on computers at the offices or remotely. The Application is particularly useful among teams working remotely, so nowadays ReportNest significantly facilitates work of freelancer groups which cooperate on a diversity of projects.

04.03

Why is ReportNest a useful tool for team leaders?

ReportNest helps the team leaders by providing them with an efficient tool that helps communication with each team member as well as the team as a whole. By skillfully utilizing the application, business objectives are sure to be achieved through instant identification of the obstacles and their team removal, but also through identification and opportunity taking. By using ReportNest, with a minimum time spent on meetings, team leaders are able to be up-to-date with all the important developments within a team, to recognize the know-how and skill levels of team members, as well as to get a much thorough insight into their individual work.

04.04

How to make maximum use of the potentials ReportNest offers?

When integrated into the system of company management, ReportNest becomes a platform for achieving high results related to not only business achievements, but also competencies development of team members or satisfaction with team cooperation, work environment and work conditions.

04.05

How does ReportNest work?

Registration. In order to get access to the ReportNest application and its features, the company needs to register and create the user account. After creation of the user account, the company may invite its employees to create their own accounts within the company’s account. Afterwards, the person (manager) who has created the company’s account has the possibility to award the “Manager” access to the team leaders, while the other will have the standard “Employee” access. The users may access their accounts anywhere and at any time.

Types of Access. There are two different types of accesses to the application:

A

„Manager“ Access – it enables the managers to:

  • Track the work hours spent on projects;

  • To share the work challenges with team members;

  • To get or to award „Achievement“ to the colleagues;

  • To write weekly reports;

  • To get notifications on birthdays of the colleagues;

  • To review the hours spent on projects by the individuals and whole team;

  • To export data on working hours in PDF file;

  • To review Challenges of the individuals and the team;

  • To review Achievements of the individuals and the team;

  • To review weekly reports;

  • To edit and delete hours records;

  • To add, edit and delete Clients;

  • To add, edit and delete Projects;

  • To add, edit and delete Users (Employees and Managers);

  • To add, edit and delete questions for weekly reports;

  • To comment on numerous activities of the employees on the ReportNest.

B

„Employee“ Access – it enables the users to:

  • Track the work hours spent on projects;

  • To share the work challenges with team members;

  • To get or to award „Achievement“ to the colleagues;

  • To write weekly reports;

  • To get notifications on birthdays of the colleagues;

04.06

Collection and process of personal data

By opening your user account, we collect and process your personal data for the purpose of providing our Services within the ReportNest web application. We care about your privacy and your rights related to personal data protection. Therefore, we kindly refer your attention to our applicable Privacy Policy. Our Privacy Policy describes types of data we receive and collect from you, the purpose of the process of data, how we use and share your personal data, as well as your rights related to personal data protection.

05

Our terms and policies

You must use ReportNest according to our Terms and posted policies. You must access and use our Services only for legal, authorized, and acceptable purposes.

05.01

Secured Access

You are obliged to keep your user account safe and secure. In the event of any unauthorized login, access or use of your account on ReportNest, you are obliged to notify us promptly thereof.

05.02

Legal use

You will not use (or assist others in using) ReportNest in ways that: (a) violate or infringe the rights of Saturized, our users, or third parties, including privacy and confidentiality, intellectual property rights, or other proprietary rights; (b) are illegal, threatening, intimidating, harassing, hateful, racially, or ethnically offensive, or instigate or encourage conduct that would be illegal or otherwise inappropriate; (c) involve publishing falsehoods, misrepresentations, or misleading statements; (d) impersonate someone; (e) involve sending illegal or impermissible communications such as bulk messaging, auto-messaging, auto-dialing, viruses and the like. If we block and/or delete your account due to violation of our Terms, you will not create another account without our permission.

05.03

Harm to Saturized or our users

You must not (or assist others to) access, use, copy, adapt, modify, transfer, display, or otherwise exploit our Services within ReportNest in impermissible or unauthorized manners, or in ways that burden, impair, or harm us, our Services, systems, our users, or others. You must not, directly or through automated means: (i) alter, modify, create derivative works from, decompile, or extract code from our Services within ReportNest; (ii) send, store, or transmit viruses or other harmful computer code through our Services within ReportNest; (iii) create user accounts for our Services within ReportNest through unauthorized means; (iv) collect the information of or about other users in any impermissible or unauthorized manner; (v) unauthorizedly sell, rent, or charge for our Services within ReportNest; or (v) to conduct any other authorized or illegal action that might harm to Saturized and/or our Users.

05.04

Indemnification

You agree to defend, indemnify, and hold harmless Saturized from and against all liabilities, damages, losses, and expenses of any kind (including reasonable legal fees and costs) relating to, arising out of, or in any way in connection with the access and use of ReportNest and our Services that is contrary to our Terms and policies.

06

Intellectual property rights

06.01

Saturized’s Intellectual Property Rights

Saturized shall be the sole and exclusive owner of all copyrights, titles, interests, trademarks, domains, logos, trade secrets and other Intellectual Property rights related to the ReportNest Web Application and our Services. By accepting these Terms and using ReportNest, you acknowledge and agree that nothing in this Terms shall not grant you, by implication, estoppel or otherwise, ownership rights, license rights or any other intellectual property rights in any material owned by Saturized, and you shall not use our copyrights, trademarks, domains and other Intellectual Property rights, unless you have our prior express permission.

06.02

Users’ Intellectual Property Rights

You and your company shall be the sole and exclusive owner of all rights, titles, interests, names and logos, trade secrets and business information revealed within your company’s account on ReportNest. Saturized shall not claim ownership of the information that you submit on ReportNest account or through our Services.

06.03

No ownership transfers

The Parties agree that nothing herein entitles one Party to claim ownership of the Intellectual Property rights or information of another Party, and each Party shall retain exclusive interest in and ownership of its Intellectual Property and information developed before or during the use of ReportNest.

07

Confidentiality of the user's information

07.01

Term “Confidential Information” include all technical and business data, trade secrets, know-how, research, product plans, software, developments, inventions, discoveries, ideas, processes, formulas, technology, engineering, hardware configuration information, marketing, finances, and other business information, or other information regarding the products or services and markets related to the actual or anticipated communication within ReportNest, as well as the data related to the sensitive business information, such as the trade secrets, salaries, bonuses etc., which are disclosed by users within the company’s user account on ReportNest, either directly or indirectly.

07.02

Saturized takes care about the safety of your Confidential Information. We keep your Confidential Information securely and properly protected against theft, damage, loss and unauthorized access. That is why we took maximum security measures to ensure that your Confidential Information is well protected. Our Database is MongoDB, strongly secured by the password and firewall, and only few people are authorized to access the Database. We also put the safety of the transfer of your Confidential Information and Personal Data to the highest level, proving the protection of transfer by transferring all your Information through HTTPS encrypted protocol.

08

Limitation of liability

Saturized shall not be liable to you and/or your company for any lost profits, or consequential, special, punitive, indirect or incidental damages, or loss of profit relating to, arising out of, or in any way in connection with our Terms, Us, use of our ReportNest Application and our Services, or protection of your and your company’s Confidential Information.

09

Indemnification

You agree to defend, indemnify, and hold Saturized harmless from and against all liabilities, damages, losses, and expenses of any kind (including reasonable legal fees and costs) relating to, arising out of, or in any way in connection with any of the following: (a) your access to or use of ReportNest and our Services, including information provided in connection therewith; (b) your breach or alleged breach of our Terms or policies; or (c) any misrepresentation made by you. You will cooperate as fully as required by us in the defense or settlement of any Claim.

10

Applicable law and dispute resolution

10.01

Applicable Law

The laws of Republic of Serbia shall govern this Terms of Use, as well as interpretation and any Disputes which might arise between Saturized and You related to the use of the ReportNest and our Services, without regard to conflict of law provisions.

10.02

Dispute Resolution

All disputes arising out of or in connection with the use of ReportNest and our Services the Parties shall strive to resolve amicably. If the Parties fail to settle the dispute amicably, the dispute shall be finally settled by the competent Commercial Court in Novi Sad, Serbia.

11

Disclaimers

By accepting these Terms, you agree that you use ReportNest Web Application and our Services at your own risk and subject to the following disclaimer. Except as expressly set forth herein, our Services on ReportNest, technology, software, materials and Intellectual Property rights are provided on “as is” basis, and we expressly disclaim any and all warranties of any kind, express or implied, including the warranties of design, merchantability, fitness for a particular purpose, title, non-infringement of the intellectual property rights of third parties, and freedom from computed virus or other harmful code. Without limiting the generality of the foregoing, we disclaim following warranties: (i) that any information we provide is accurate, complete, or useful; (ii) that our services will be error free, secured, or safe, or that our services will function without disruptions, delays, or imperfections. We shall not be liable for how or when our users use ReportNest and our services. We shall not be responsible for and are not obliged to control the actions or information (including content) of our users. By accepting these Terms you shall release us, our subsidiaries, affiliates, and our and their directors, officers and employees from any claim, compliant, cause of action, controversy, or dispute (hereinafter together: “claim”) and damages relating to, arising out of, or in any way connected with any such claim you have against any third party.

12

Miscellaneous

12.01

Our Services may allow you to access, use, or interact with third-party websites, apps, and other products and services. Please note that if you use third-party services, their own terms and privacy policies will govern your use of those services.

12.02

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or materials appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. Saturized will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

12.03

We retain the right to ask you to agree to additional terms for certain features, tools or services on ReportNest in the future, which shall govern to the extent there is a conflict between currently applicable Terms and such additional terms.

12.04

If any provision of these Terms is deemed unlawful, null and void, or for any reason unenforceable that provision shall be deemed severable from our Terms and shall not affect the validity and enforceability of the remaining provisions, that shall remain in full force and effect.

12.05

These Terms of Use are solely intended for those who are at least 15 years old. By using the Service, you represent that you are of that age. If you are not at the required age, please stop using the ReportNest immediately. If you believe we have processed data of a person who is younger than 15, please contact us at support@reportnest.com.

12.06

Contact Us:  If you have any questions related to these Terms, or want to send us feedback or suggestions, please contact us via support@reportnest.com.

Thank you for choosing ReportNest!